Restaurant host stand at dusk
Front of House / beta

Phone System

A phone system built for restaurants, not offices. Handles reservation calls, takeout orders, and host-stand coordination without missing a cover — even during a rush.

INCOMING · +1 (415) 555-0123 ● MISE ANSWERING
07:14
"Hi, I'd like to book a table for four on Saturday around 8pm. One of us is gluten-free."
07:24
"Saturday, March 22, 8:00 PM for four. I've noted gluten-free for one guest. Could I get the name on the reservation?"
07:38
"Anna Klein. K-L-E-I-N."
BOOKED
Anna Klein · 4 cov · Sat Mar 22, 8:00 PM
⚠ gluten-free · 1 guest
→ host stand
100%
CALLS ANSWERED
no missed calls during service
0
VOICEMAIL
every call gets a person or an action
A Front of House product
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CALLS ANSWERED
100%
no missed calls during service
VOICEMAIL
0
every call gets a person or an action
BOOKINGS / WK
+24
avg recovered per design partner
Phone ringing at a busy host stand
I. The problem

The phone rings during the rush. The host can't leave the stand. The call goes unanswered.

Missed calls are missed reservations, missed takeout orders, missed regulars trying to get through. Generic VOIP systems weren't built for a hostess holding ten covers and a wait list.

◇ image placeholder
4/5
stock search →
"vintage rotary phone moody warm light editorial"
II. How Mise solves it

A phone that answers itself, takes the booking, and texts the host.

Mise picks up after the third ring during service. Captures the reservation, the special request, the dietary note. Drops it into the same booking system your host is already running.

Calm, organized host stand
III. The interface

A study, in detail.

Pulled from the actual product. This is what your team sees, every shift.

CALLS · TODAY · 14 HANDLED ● 2 active
7:42 PM Reservation · party of 4 Booked Sat 8:30 PM done
7:35 PM Takeout · Order #2204 Fired to KDS done
7:28 PM Allergy question · gluten Routed to chef pending
7:21 PM Hours · Saturday brunch Auto-answered done
7:14 PM Modify reservation Updated · text sent done
7:08 PM Catering inquiry Routed to GM voicemail queued
IV. Step by step

From input to output, beat by beat.

01
Caller dials in
After three rings during service hours, Mise answers in your brand voice.
02
Intent captured
Reservation, takeout question, lost item, vendor — Mise routes accordingly.
03
Action taken
Reservations book directly. Other intents create a typed message at the host stand.
04
Host follow-up
Host sees the transcript and the recording. Calls back when the floor allows.
V. Capabilities

A few highlights, in plain terms.

01
AI call handling
Answers after a configurable number of rings. Takes reservation requests and routes messages to the host stand.
02
Integrated reservations
Callers can book directly. Reservations land in the same system your host is already using.
03
Team messaging
Two-way messages between host stand, kitchen, and management — on the same screen as the phones.
04
Voicemail transcription
Every voicemail transcribed and delivered to your inbox. Nothing gets missed during a rush.
VII. How it's priced

Membership plus usage. Honest math.

A flat monthly subscription, plus low usage rates measured by the minute your staff actually spend in the app. No per-seat fees, no integration tax, no surprises.

Membership
$49 / month · per location
or $499 / year save $89
One flat fee per restaurant — full access to every Mise product. Multi-location groups pay per location, billed together.
Usage · Phone System
$0.24 / active device-hour
per tablet, screen, or workstation · tracked to the second
Each tablet, kitchen screen, or workstation runs its own meter. Two staff sharing one device counts as one — five tablets running simultaneously counts as five.
See all module rates

The first conversation is with the team, not a sales rep. Tell us your operation and we'll come back with a real number — usually within a day.

bill monthly, or prepay & draw down — your call

VIII. Things people ask

Questions, before you ask.

Can it handle takeout orders? +
Yes — the AI takes orders end-to-end and fires them to your kitchen.
Number portability? +
We port your existing number during onboarding. Zero downtime.
make it yours

Want to tweak Phone System to be perfect?

What we built here is the base platform — but we can customize it for you with Mise Agency. Bespoke features, custom integrations, anything it doesn't do out of the box. Tell us what it needs to do to work perfectly for you, and we'll extend those features, just for you.